Michel Feaster: Humanizing feedback at scale

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Humanizing feedback at scale

Michel Feaster, Qualtrics CPO, Research

Meet the next generation of feedback tools opening up a whole new way to connect with customers and employees.

Visit the XM in Action hub for expert-led deep-dive product demos

Improving agent effectiveness and customer satisfaction in the Contact Center

A smarter way to listen to
your employees

Making employees a differentiator at adidas

CrossXM: Understanding the interconnectedness of
experience management

The innovations for making business more human