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Making employees a differentiator at adidas

Dr. Sebastian Projahn, adidas Sr. Director, People Analytics and Insights

Find out how adidas is making every customer interaction more memorable by focusing on empowering their frontline employees

Sessions and event resources

XM in Action

XM in Action

Visit the XM in Action hub for expert-led deep-dive product demos

Brad Anderson

Brad Anderson

A smarter way to listen to
your employees

Ellen Loeshelle

Ellen Loeshelle

Improving agent effectiveness and customer satisfaction in the Contact Center

Michel Feaster

Michel Feaster

Humanizing feedback at scale

Brad Anderson

Brad Anderson

CrossXM: Understanding the interconnectedness of
experience management

Zig Serafin

Zig Serafin

The innovations for making business more human