XM Knowledge Base
Candidate experience management software
Make candidate experience your competitive advantage
Candidate experience doesn’t just impact the quality of your talent attraction and hiring –it impacts your employer brand, the employee experience for those who are hired, and even company performance.
Design + improve your candidate experience
- Build a winning talent brand that attracts the
best candidates - Grow candidate pipeline and accelerate candidate conversion rate
- Reduce your costs by tightening up processes around sourcing, recruiting, and interviewing talent
End-to-end insights
for every touchpoint
that matters
Close experience gaps in your recruitment process with invaluable candidate insights.
- Multi-touch programs: drill deeper into any stage of the candidate journey to see what went well and the actions you need to take to improve the experience for your candidates.
- Contact frequency: you’ll get the data you need for every stage of the candidate’s experience, while making sure you’re not over surveying. You’ll have total control over how often, when, and how your candidates are contacted based on your preferences.
Jump start your program with research-backed expertise
We know that candidate experiences differ from role to role and organization to organization. That’s why our solution is built to flex to your needs. Our candidate experience question library enables you to pick and choose from expert-designed questions and dive deeper into important aspects of your candidate experience.
Get started with a free personalized demo
What is candidate experience?
The candidate experience is how job seekers perceive and feel about your hiring process (and company) from beginning to end. This includes everything from the initial job search and application to the interview process and eventual onboarding.
Companies with great candidate experiences act on and personalize every touchpoint, helping them to not only attract the best talent, but also elevate their brand in the process. They also leverage end-to-end insights — through surveys and analytics — to identify experience gaps across the recruitment strategy and understand the actions they need to take.
Having a great candidate experience strategy is crucial because in today’s market, candidates hold all the cards. Therefore, to bolster talent acquisition, companies must make employer branding and recruitment strategy a core part of what they do.