XM Knowledge Base
QUALTRICS PEOPLE ENGAGE
Evolve engagement to measure the holistic employee experience and empower everyone to drive change
Empower leaders, managers and teams with robust organization-wide feedback, agile in-the-moment insights, and assistive AI tools to increase engagement, productivity and retention.
EMPLOYEE EXPERIENCE AI
Purpose-built to help HR teams and people leaders focus on what matters most
Qualtrics’ interactive assistant and AI-generated summaries tell you what you need to know from the data, so you can focus on driving action.
- Our interactive assistant delivers instant answers to dashboard inquiries, helping everyone understand the data, uncover hidden themes, and confidently make better decisions
- AI-generated comment summaries transforms open-text feedback into clear, actionable insights, in minutes—rather than days, or even weeks—without compromising confidentiality
- Response Clarity function identifies vague survey responses and gently prompts respondents to provide more useful detail, maximizing the value of every survey interaction
EMPLOYEE ENGAGEMENT
Go beyond engagement to redefine your employee experience
Practical, backed-by-science, and powered by Qualtrics AI, Employee Engagement empowers every organization – from start-ups to enterprises – to go beyond traditional listening to improve every aspect of employee experience at scale.
- Measure the full employee experience with more than 300+ benchmarkable items and incorporate metrics like intent to stay, engagement, inclusion, well-being, and more
- Make decisions with confidence thanks to clear and personalized insights and action recommendations, guided by assistive generative AI-tools
- Access out-of-the-box customizations like listening cadence, distribution or organizational KPIs to build a program that suits your organization, people, and industry
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2025 Global Employee
Experience Trends
Despite modernization and the potential presented by AI — work feels harder and more chaotic than ever, say 35,000 employees. The reason? People are adapting faster than organizations. Whether intentional or not, leaders aren’t prioritizing what empowers their employees, seemingly putting profit above all else.
EMPLOYEE PULSE
Unlock frequent workforce insights that drive meaningful action
Designed by experts, our set-and-forget Pulse solution empowers everyone to access ongoing trends on how the full workforce or individual teams feel, with fast and actionable insights.
- Easily set up and run automated pulse programs on a quarterly, monthly or weekly cadence
- Built-in organizational hierarchies allow HR, seniors leaders and managers to uncover ongoing trends of how employees feel about critical EX topics
- Reduce HR burden and mitigate employee survey fatigue with pre-built methodologies, automated question cycles and random sampling
- Quickly adapt to events that impact the entire organization, departments and teams without standing up a new program — and make changes in just a few clicks
EMPLOYEE RESEARCH
Highlight emerging issues
before you fall behind
With Qualtrics Employee Research you can read between the lines. Capture, consolidate and measure employee feedback that falls outside of your Engagement or Pulse programs.
- Launch ad hoc feedback quickly with programs designed by experts, including assessments for CSR, ethics, DEI, well-being, safety, employee growth & development, and more
- Reduce time to action with best-in-class I/O designed programs that are lightweight yet incredibly comprehensive. No need to wait for other departments to guide strategy or decisions.
- Protect employee confidentiality and anonymity with built-in enterprise security that’s both scalable and reliable
EXPERIENCE OPTIMIZER
Turn employee feedback into the perfect perks and programs
Use Qualtrics Experience Optimizer to quickly uncover what matters most to your employees, whether that’s more vacation days, better healthcare or work-life balance.
- Make investments with confidence with powerful analytical models and cost-benefit analysis tools to identify where to focus in order to deliver the most impact
- Get insights on employee preferences faster with rigorous, pre-configured analyses for benefits, office design, employer value proposition and more
- Enable leaders to run programs with ease and gain insights quickly thanks to guided setups, all without compromising on quality
MANAGER ASSIST
Empower managers with a simple, modern experience for EX results
The only all-in-one hub that is purpose-built for managers to easily understand feedback, crowdsource solutions, and take action to keep teams engaged and productive.
- Automatically surface team insights to celebrate and the most impactful opportunities for action—removing the guesswork for managers and reducing time and effort to interpret employee feedback
- Quickly view survey results, crowdsource ideas, and share action plans with employees to foster development and increase engagement— all in one place
- Employees can submit ideas and focus areas, while maintaining anonymity, and vote on their peers’ contributions. Managers can identify the top ideas their team values, create an action plan, and track progress
More about People Engage
It has everything you need to not only begin, but expand your employee experience program including purpose-built solutions and flexible capabilities to support the following listening: employee engagement, employee pulse, ad hoc employee research, employee well-being, diversity, equity and inclusion (DEI) experience, environmental, social and governance (ESG) experience, workplace safety, employee experience design, employee benefits optimizations, workplace optimization, employee value proposition optimization, and more.
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