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XM Research + Qualtrics
"World’s most trusted and referenceable XM advisor with proven hassle-free implementation of XM programs."
We set up org wide reliable hassle-free CX and EX programs.
McKinsey, Deloitte, SAP, Stanford, Cornell and IIT-Bombay alums with deep expertise in helping large businesses increase profitability.
We specialize in implementing large scale Digital and CRM feedback programs.
Our team has expertise in statistical and survey research methodology, executive level reports and dashboards and implementing actionable systems to close the loop on customer and employee feedback.
WHY XM Research?
We blend reliable hassle-free implementation of Qualtrics with trusted advisory services for the client’s C-suite.
Our promise to the customer is that we will be your trusted advisor and tell you how to most efficiently set up a CX or EX program. We will also provide reliable and hassle-free implementation so that you can focus on your core work and not have to worry about running the program.
Our differentiation is our expertise in understanding XM holistically and using advanced statistical data analytics to provide insights that help the client see the value of XM.
These abilities will ensure that the client is not just more likely to renew, but also expand the Qualtrics contract to buy the rest of the XM package.
Qualtrics + XM Research will increase expansion rate and get clients to mature from a CX or EX to a larger org-wide XM program. 1+ 1 = 3.
Industries
Retail & Consumer Goods
Financial Services
Public Sector
Professional Services
Insurance
Regions served
United States & Canada
Europe
Asia Pacific & Japan
Latin America & the Caribbean
"World’s most trusted and referenceable XM advisor with proven hassle-free implementation of XM programs."
Rahul Kopikar
Managing Director