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Vocé + Qualtrics
Qualtrics is a key partner to accomplish our essential mission: “Knowing where to hit”
Through our comprehensive model, Experiences, Co-creation, Live and Trends & Research, we help discover the insights (implicit and explicit) of customer, employee, brand and product to discover exactly where you should act, so you can redesign processes and generate memorable experiences.
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Vocé experience: focused on building real-time experience measurement and management models with our clients, oriented to generating profitable and sustainable growth. We help you get the right vision for you to be able to act on it and make strategic decisions.
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Vocé experience: focused on building real-time experience measurement and management models with our clients, oriented to generating profitable and sustainable growth. We help you get the right vision for you to be able to act on it and make strategic decisions.
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Vocé Live: Each point of contact is important, Each call, each digital interaction, must generate engagement with the brand and allow you to analyze the emotions associated with each moment of truth.
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Vocé Trends & Research: We work so that the market research teams of companies in Latin America can improve their success rate of new products and experience with the brand, using less budget and in a faster way.
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Vocé Co-creation: We help you understand the current state of listening and measuring the voice of your customers & collaborators, to structure the basis of a measurement and experience management model, which allows you to understand the decision accelerators and act early to generate the difference.
WHY VOCE?
We are agile, flexible and close, beyond an organization we are people working with people. We create customized solutions from a human centered design perspective, so that our clients generate memorable experiences in their clients and collaborators in LATAM and last but not least we believe and practice our strategy because we are clients / users of our own integral model.
Industries
Automotive
Financial Services
Insurance
Manufacturing
Retail & Consumer Goods
Regions served
Latin America & the Caribbean
In Vocé we look beyond satisfaction: We want delighted clients, engaged employees and memorable experiences. Qualtrics is a key partner to accomplish our essential mission: “Knowing where to hit”. With Qualtrics capacities we have been able to get the right insight at the right moments, democratize information to act and make strategic decisions.
Clara Mónica Salazar P.
Vocé CEO and co-founder