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Microsoft + Qualtrics

"A lot of customers’ data is languishing in siloes and isn’t working with their current applications or orchestrations to drive engagement. We’re pleased to work with Qualtrics because we see Qualtrics playing an important role in creating an action-oriented, omni-channel customer experience solution that offers deep industry expertise and real insight."

Microsoft Dynamics 365 Customer Voice helps you understand your customers to build better experiences. Collect, analyze, and track real-time feedback in an easy-to-use, scalable feedback management solution.

WHY MICROSOFT?

Microsoft Dynamics 365 Customer Voice and Qualtrics together offer the most comprehensive enterprise feedback management solution in the market, linking real-time survey data enriched by Natural Language Understanding to customer records across the line of Dynamics 365 business applications.

Industries

Retail & Consumer Goods

Travel & Hospitality

Financial Services

Professional Services

Regions served

United States & Canada

Europe

Asia Pacific & Japan

Latin America & the Caribbean

"A lot of customers’ data is languishing in siloes and isn’t working with their current applications or orchestrations to drive engagement. We’re pleased to work with Qualtrics because we see Qualtrics playing an important role in creating an action-oriented, omni-channel customer experience solution that offers deep industry expertise and real insight."

Ray Smith

General Manager of Dynamics 365 Sales