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McorpCX + Qualtrics
"Through our continued partnership, we look forward to another 20 years of industry-leading XM technology, value acceleration and experience differentiation for the client organizations we serve."
We help our client drive customer and employee experience-led business success to better compete in today’s digital-first but not digital only multichannel, customer-centric world. Independently recognized as a top customer experience services and solutions company, we have enabled, guided and supported leading organizations since our founding in 2002.
WHY MCORPCX?
McorpCX has long recognized Qualtrics unique capabilities, leveraging their platforms to design, deploy and manage customer listening and intelligence systems since 2012. Through this partnership, we’ve helped multiple Fortune 500 and fast-growth market leaders drive brand, competitor, employee and customer insights – take action – and improve revenues, reduce operating costs, improve business agility and experiences across over 100 programs.
Industries
Technology
Insurance
Financial Services
Healthcare & Life Sciences
Retail & Consumer Goods
Regions served
United States & Canada
“From the founding of the modern CX movement in 2002, when both McorpCX and Qualtrics were launched, we have seen more and more companies understand and embrace the relationships between customer and employee listening, experience management, and business success. Through our continued partnership, we look forward to another 20 years of industry-leading XM technology, value acceleration and experience differentiation for the client organizations we serve.”
Michael Hinshaw
Founder and CEO