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MacMORGAN Next Practice Marketing + Qualtrics
“A holistic, data based approach is what companies need to genuinely transform. Qualtrics and MacMorgan share this same philosophy - and complement each other in our mission to make organisations truly customer centric”
MacMORGAN accelerates your transformation by designing with you a holistic CX solution. We help you embed CX across your operation through KPI realignment, removing process pain points, building team capability and improving employee engagement. As former C-Suite leaders – we design practical solutions which stick, and empower your organisation to realise the full results.
WHY MACMORGAN?
Closing the experience gap is really hard. We are experienced in how to make this easier for you. MacMORGAN have led multiple, large scale transformations – across the 4 experience platforms (Customer, Employee, Brand, Product) and know where the complexities lie, and where things go wrong in practice. If you need this to succeed, then tap into MacMORGAN’s experience as senior client side leaders who have done this before, and can help you make it happen.
Industries
Financial Services
Education
Insurance
Healthcare & Life Sciences
Retail & Consumer Goods
Regions served
Asia Pacific & Japan
“A holistic, data based approach is what companies need to genuinely transform. It is empowering that Qualtrics and MacMorgan share this same philosophy - and complement each other in our mission to make organisations truly customer centric”
ROWENA MILLWARD
Managing Partner