Healthcare Experience Foundation + Qualtrics Partnership

- XM for Customer Experience
  - Digital
    Root out friction in every digital experience, super-charge conversion rates, and optimize digital self-service
  - Care
    Uncover insights from any interaction, deliver AI-powered agent coaching, and reduce cost to serve
  - Locations
    Increase revenue and loyalty with real-time insights and recommendations delivered to teams on the ground
- XM for Employee Experience
  - Engage
    Know how your people feel and empower managers to improve employee engagement, productivity, and retention
  - Lifecycle
    Take action in the moments that matter most along the employee journey and drive bottom line growth
  - Analytics
    Whatever they’re are saying, wherever they’re saying it, know exactly what’s going on with your people
- XM for Strategy & Research
  - Research
    Get faster, richer insights with qual and quant tools that make powerful market research available to everyone
  - User Experience
    Run concept tests, pricing studies, prototyping + more with fast, powerful studies designed by UX research experts
  - Brand
    Track your brand performance 24/7 and act quickly to respond to opportunities and challenges in your market
- XM Platform
  Explore the platform powering Experience Management
  - Free Account
  - Product Demos
- Teams
  - For Digital
  - For Customer Care
  - For Human Resources
  - For Researchers
  - All Teams
- Industries
  - Healthcare
  - Education
  - Financial Services
  - Government
  - All Industries
- Popular Use Cases
  - Customer Experience
  - Employee Experience
  - Net Promoter Score
  - Voice of Customer
- - Free Account
  - Product Demos
- Customer
  - Customer Success Hub
  - Product Documentation
  - Training & Certification
  - Community
  - XM Institute
- Learn
  - Popular Resources
  - Customer Stories
  - Blog
  - Artificial Intelligence
  - XM Knowledge Base
- Company
  - About Us
  - Careers
  - Partnerships
  - Marketplace
  - X4 Summit
    The annual gathering of the experience leaders at the world’s iconic brands building breakthrough business results, live in Salt Lake City.
- - Free Account
  - Product Demos
PRICING
LOGIN
SUPPORT

Healthcare Experience Foundation + Qualtrics

"We are excited to combine the power of the Qualtrics XM platform and the Healthcare Experience Foundation’s deep understanding of service excellence. Together, we will equip healthcare leaders to build strategies to meet the ever-changing needs of their healthcare community, as well as, maximize every discrete interaction with every person, every time."

Your work is extraordinarily important. We understand the pressures you face as healthcare leaders. The Healthcare Experience Foundation will support you to successfully launch and sustain your experience management initiatives. The path to success is simple; the work is challenging. Together, we will create a custom solution that powers achieving your goals through our expertise and the Qualtrics platform across your continuum of care.

WHY HEALTHCARE EXPERIENCE FOUNDATION?

Our experience driving performance results with over 400 organizations has yielded an unwavering belief that you can shape your organizational culture through innovation and engagement, creating an environment in which every person can receive and deliver the best healthcare.
We specialize in understanding the drivers of the healthcare experience and in helping your people cultivate the skills necessary to drive a world-class customer service strategy. We are uniquely positioned to match that experience with the Qualtrics suite of solutions. Whether you are looking to elevate your rounding strategy or create a differentiated patient experience across your continuum of care, our team of highly accomplished professionals produce best-in-class results for individuals, teams, and organizations.

healthcareexperience.org

Industries

Healthcare & Life Sciences

Regions served

United States & Canada

Barry Fleming

VP of Business Development and Marketing