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enowa AG + Qualtrics
"As enowa, we are convinced that experience management, whether as brand, employee, product or customer experience, will penetrate all areas and will be a determining factor for the economic success of companies."
As a Qualtrics and SAP partner and user, we have extensive expertise in both the functional design and the technical implementation and integration of an experience management solution. At the same time, we never lose sight of the fact that we must always correlate the experience data obtained with the operational data in order to achieve the maximum benefit. Ideally, we can think of Experience Management together with your Business Process Management and bring together the process perspective and the customer, employee or user perspective. Our team combines all the disciplines listed and provides holistic advice on Experience Management.
WHY ENOWA AG?
The Experience Management Team of enowa AG designs and implements your individual Brand/Employee/Customer Experience with you and for you and supports you in becoming a Business of Experience. In addition to our man/woman power, we rely on the technology of Qualtrics, a strong and powerful experience management tool.
Industries
Manufacturing
Utilities & Energy
Insurance
Retail & Consumer Goods
Automotive
Regions served
Europe
"As enowa, we are convinced that experience management, whether as brand, employee, product or customer experience, will penetrate all areas and will be a determining factor for the economic success of companies. The business process management of the future must take into account experience data in addition to insights from operational data. Even if the topic of experience management, whether as brand, employee, product or customer experience management, is still thought of as an independent discipline, in the future we will have to take it into account in process design, process implementation and process monitoring in order to do justice to the aspects of today's customer and employee journeys."
Thomas Haendly
Managing Partner, Chief Digital Officer