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DXCON + Qualtrics

"Vietnam is focusing on digital transformation, to enhance the customer experience and Qualtrics is playing an important role to make it easier."

DXCON wishes to contribute to help our clients to make their experiences as simple, consistent, and relevant as possible.

CX management is crucial, and we are entering an era where customers call the shots and success will be based on how well companies can rise to meet their demands and expectations.

Customers have many choices today. Therefore, by delivering the desired customer experiences, we will help our clients to acquire new customers, retain more customers, and improve efficiency.

WHY DXCON?

DXCON brand is abbreviated from the phrase Digital – eXperience – Consulting with the orientation of Experience Management Consulting services on all Digital platforms. The DXCON logo shows stylized Digital and eXperience letters with 3 blocks representing the 3 pillars of every Experience Management platform that any business needs: Culture – Competitiveness – Information Technology. DXCON brand with the green theme represents Goethe’s philosophy as well as DXCON’s “all theories are gray but the tree of life springs ever green” – Desire to be practical in consulting and building Experience Management system for every customer.

DXCON’s Slogan: Practical Flexibility – Shows the flexibility of East Asians in approaching problems of Culture and Experience Management. DXCON’s solutions are highly practical and are the premise for all activities of DXCON for customers and partners.

Industries

Financial Services

Technology

Utilities & Energy

Insurance

Retail & Consumer Goods

Regions served

Asia Pacific & Japan

"Vietnam is focusing on digital transformation, to enhance the customer experience and Qualtrics is playing an important role to make it easier."

To Manh Tuan

Managing Director