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CXB HUB + Qualtrics
"CXB HUB is an ecosystem of the best solutions to solve the gap between the customer experience and the employee experience. It would have not been possible for us to not partner with Qualtrics, the first management platform having understood that Experience has to be considered with the global angle of Customer / Employee / Product and Brand. Qualtrics brings to the market what was needed: the ability to measure the impact of everything we did for clients and employees…even with predictive intelligence. Together we can help companies to perform much better."
CXB HUB is the hybrid company who leverages sharp CX – EX expertise to assess the exact needs of Fortune 500 companies and international SMEs and build the most relevant programs. Our team then follows through the implementation in all departments and measures results and impact thanks to a unique & demanding selection of innovative digital & human solutions
WHY CXB HUB?
Customer experience is a journey that never ends, we are an international team with a long experience in all the relevant businesses. We offer our field experience in engaging people and systems, the power of Qualtrics and tailored solutions to unleash your full potential, enabling you to deliver sustainable top class experiences for your customers and Employees
Industries
Retail & Consumer Goods
Travel & Hospitality
Automotive
Financial Services
Insurance
Regions served
Europe
Asia Pacific & Japan
"CXB HUB is an ecosystem of the best solutions to solve the gap between the customer experience and the employee experience. It would have not been possible for us to not partner with Qualtrics, the first management platform having understood that Experience has to be considered with the global angle of Customer / Employee / Product and Brand. Qualtrics brings to the market what was needed: the ability to measure the impact of everything we did for clients and employees…even with predictive intelligence. Together we can help companies to perform much better."
Claire Bonniol
Co-Founder & Managing Director