BitBang Srl + Qualtrics Partnership

- XM for Customer Experience
  - Digital
    Root out friction in every digital experience, super-charge conversion rates, and optimize digital self-service
  - Care
    Uncover insights from any interaction, deliver AI-powered agent coaching, and reduce cost to serve
  - Locations
    Increase revenue and loyalty with real-time insights and recommendations delivered to teams on the ground
- XM for Employee Experience
  - Engage
    Know how your people feel and empower managers to improve employee engagement, productivity, and retention
  - Lifecycle
    Take action in the moments that matter most along the employee journey and drive bottom line growth
  - Analytics
    Whatever they’re are saying, wherever they’re saying it, know exactly what’s going on with your people
- XM for Strategy & Research
  - Research
    Get faster, richer insights with qual and quant tools that make powerful market research available to everyone
  - User Experience
    Run concept tests, pricing studies, prototyping + more with fast, powerful studies designed by UX research experts
  - Brand
    Track your brand performance 24/7 and act quickly to respond to opportunities and challenges in your market
- XM Platform
  Explore the platform powering Experience Management
  - Free Account
  - Product Demos
- Teams
  - For Digital
  - For Customer Care
  - For Human Resources
  - For Researchers
  - All Teams
- Industries
  - Healthcare
  - Education
  - Financial Services
  - Government
  - All Industries
- Popular Use Cases
  - Customer Experience
  - Employee Experience
  - Net Promoter Score
  - Voice of Customer
- - Free Account
  - Product Demos
- Customer
  - Customer Success Hub
  - Product Documentation
  - Training & Certification
  - Community
  - XM Institute
- Learn
  - Popular Resources
  - Customer Stories
  - Blog
  - Artificial Intelligence
  - XM Knowledge Base
- Company
  - About Us
  - Careers
  - Partnerships
  - Marketplace
  - X4 Summit
    The annual gathering of the experience leaders at the world’s iconic brands building breakthrough business results, live in Salt Lake City.
- - Free Account
  - Product Demos
PRICING
LOGIN
SUPPORT

BitBang Srl + Qualtrics

"We highly value our partnership with Qualtrics to leverage their cutting-edge experience management platform. With the ability to collect, analyze, and act on real-time feedback from our clients, we can further develop excellent customer experience initiatives and deliver even more impactful and data-driven solutions."

BitBang’s technical know-how fused with clients’ insider knowledge provides the foundation for implementing scalable data strategies and execution practices.

With the use of a strong technological partnership ecosystem, we support clients end-to-end and transform data into meaningful and actionable insights. Our innovation-oriented services empower companies across different sectors to enact data-driven decisions that generate better quality leads, customer loyalty, and improved revenue streams.

WHY BITBANG?

Our goal is to support our clients end-to-end in designing, implementing and executing their customer data strategy: Qualtrics enables the fundamental step of adding relevant and reliable qualitative data to the mix.

We provide guidance and solutions in every step of a Voice of the Customer program: from initial assessment, goal setting, and strategic selection of channels to custom reports and results analysis.

We ensure that our clients make the most out of Qualtrics extensive capabilities by completing the picture with our competencies in data and services integration, strategic vision, empowering training and advanced insights mining techniques such as Natural Language Processing.

www.bitbang.com

Industries

Retail & Consumer Goods

Utilities & Energy

Financial Services

Manufacturing

Regions served

Europe

Giovanni Lorenzoni

CEO