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Big Village Australia Pty Ltd + Qualtrics

“Big Village (formerly ENGINE) continue to be focused on future-proofing our client’s business by creating an experience management (CX and EX) ecosystem to influence strategic decisions. Our partnership with Qualtrics allows us to deliver intuitive, real-time insights to our clients with their ‘always-on’ platform.”

With the depth of Big Village’s (formerly ENGINE) EX and CX experience and expertise coupled with Qualtrics best in class XM platform, we are able to deliver a seamless, best of both worlds, solution delivering successful business outcomes for our clients.

WHY BIG VILLAGE?

At Big Village, we marry traditional market research and superior methodological and subject matter expertise with Qualtrics’ cutting-edge data analytics, intelligent products and solutions to deliver you a 360-degree view of your business. Leveraging Qualtrics agile research tools and analytics, our specialist CX, EX and brand experts work with you to identify, reach, acquire, engage and retain your most valued customers and employees to drive stronger outcomes for your business. Through the Qualtrics platform, our consultants work with our clients to set them up for ongoing success – we work with you to set up your Qualtrics powered listening program and help evolve your strategies over time as well as ensuring all of your business is accessing the right information at the right time in order to act on feedback in real-time and address moments that matter.

Industries

Public Sector

Travel & Hospitality

Retail & Consumer Goods

Education

Financial Services

Regions served

United States & Canada

Europe

Asia Pacific & Japan

“Big Village (formerly ENGINE) continue to be focused on future-proofing our client’s business by creating an experience management (CX and EX) ecosystem to influence strategic decisions. Our partnership with Qualtrics allows us to deliver intuitive, real-time insights to our clients with their ‘always-on’ platform.”

Craig Young

Managing Director, Australia