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Alvaria + Qualtrics
"The ecosystem of partners at Qualtrics magnify the value that our customers realize everyday through experience management (XM). "
Qualtrics and Alvaria partner to provide your business with the comprehensive outbound compliance solution you need in the digital age. Increase collections success, save money, and decrease risk by monitoring 100% of employee and customer experiences with trusted, industry-leading analytics.
WHY ALVARIA?
Outbound contact centers need to manage thousands of moving parts, including regulations, employee script compliance, sales execution, and customer experiences. XM Discover’s industry-leading speech and text analytic capabilities and Alvaria’s cloud contact center let you monitor 100% of your customer interaction data, 24/7, remote or on site.
Industries
Financial Services
Insurance
Regions served
United States & Canada
"The ecosystem of partners at Qualtrics magnify the value that our customers realize everyday through experience management (XM). Strategic advisory and global service integration partners leverage Qualtrics technology to guide our customers through CX maturity, digital, and contact center transformation programs. Technology partners complement our platform to provide end-to-end holistic solutions at every touchpoint of the customer journey. Through our partner ecosystem, our joint customers are able to achieve key CX business outcomes by more quickly, more seamlessly, and more empathetically serving their customers."
Eric Din
Vice President, Global Alliances & Strategy, XM Discover