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XM for
Customer Experience
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Digital Root out friction in every digital experience, super-charge conversion rates, and optimize digital self-service
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Care Uncover insights from any interaction, deliver AI-powered agent coaching, and reduce cost to serve
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Locations Increase revenue and loyalty with real-time insights and recommendations delivered to teams on the ground
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XM for
Employee Experience
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Engage Know how your people feel and empower managers to improve employee engagement, productivity, and retention
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Lifecycle Take action in the moments that matter most along the employee journey and drive bottom line growth
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Analytics Whatever they’re saying, wherever they’re saying it, know exactly what’s going on with your people
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XM for
Strategy & Research
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Research Get faster, richer insights with qual and quant tools that make powerful market research available to everyone
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User Experience Run concept tests, pricing studies, prototyping + more with fast, powerful studies designed by UX research experts
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Brand Track your brand performance 24/7 and act quickly to respond to opportunities and challenges in your market
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XM Platform
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X4 Summit The annual gathering of the experience leaders at the world’s iconic brands building breakthrough business results, live in Salt Lake City.
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Sector Specific Articles & Resources
We’ve put together this comprehensive and thorough guide to give you the tools and information you need to manage, strategize, measure and impact all aspects of Experience Management within your specific sector.
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Experience Management Advice for Education, Healthcare and Government Sectors
- Education: Our articles and guides on experience management in the education sector offer practical advice to improve student engagement, elevate teaching methods, and create an enriching learning environment.
- Healthcare: Dive into our comprehensive resources on experience management in healthcare, designed to help medical institutions deliver exceptional patient care.
- Government: Our articles and guides on experience management in the government sector provide valuable insights into enhancing citizen engagement, improving service delivery, and driving digital transformation.