Employee experience articles & resources

Employee Engagement

Your ultimate guide to employee engagement

In this guide, you'll find everything you need to know about employee engagement. We will give you all the tools and information you need to understand employee engagement in your organisation and identify actions you need to take to inspire employees and, ultimately, deliver company success.
29 min read

Employee Experience Management

What is EX? Your ultimate guide to employee experience

For an organisation to master employee experience (EX), it must listen to its people at each stage of the employee lifecycle and create personalised experiences. Dive deeper into EX with our ultimate guide.
32 min read

Employee Lifecycle

The 7 stages of the employee lifecycle model

The world’s best employers use employee lifecycle programs to support their employee experience. What are they, why are there now SEVEN stages, and how can you measure feedback at every touchpoint that matters?
10 min read

Candidate Experience

The complete guide to candidate experience

From crafting a job ad to exchanging interview feedback, find out how to give your employment candidates a great first impression and a positive experience, whether or not they take the job.
13 min read

Employee Performance

Performance management: Moving beyond annual reviews

Performance management shouldn’t be a one-way process or an outdated annual review. When done properly, it’s the keystone of good people management. Performance, responsibilities, learning and development, and business objectives are discussed in a safe and supportive environment.
17 min read

DEI

Your guide to diversity, equity and inclusion (DEI) in the workplace

Foster a culture of belonging at your organisation with these actionable steps to building and supporting a diverse, equitable, and inclusive workforce.
17 min read

Employee Feedback

Employee feedback examples: how to give and receive it

Take charge of your employee feedback with our examples of formal, informal, and constructive techniques, and tips for successful employee discussions. Here’s our ultimate guide to employee feedback and making the most of this essential process.
30 min read

Employee Wellbeing

Your guide to employee well-being

Well-being is an intrinsic part of the employee experience. To boost engagement and retention (and bottom line business results), get started improving employee well-being.
14 min read

Employer Branding

Employee branding: Turning employees into brand ambassadors

People want to work for a company that cares about them. And in return, employees who feel cared for are great ambassadors for the brand. This is employee branding, and here's how it works:
13 min read

Company Culture

Culture and employee experience: your complete guide

Culture and employee experience are two closely interlinked aspects of a healthy and thriving workplace. Here’s how to make sure your employee experience strategy helps them work together and amplify one another.
12 min read

Employee Development

How to create and improve your leadership development programme

The workplace is ever-changing, and leaders must develop skills to keep up. Read on to find out how to effectively run a leadership development programme.
17 min read

360 Feedback

Your ultimate guide to 360 Development

360-degree feedback is a way for managers to get a fuller picture of someone’s strengths and weaknesses. Instead of a two-way conversation, where the manager reviews the employee, this helps widen the lens and reduce manager bias.
14 min read

People Analytics

People analytics: How to use HR data to drive business results

People analytics deliver actionable insights to improve the way your organisation does business – and the impact HR has on the bottom line.
23 min read

Employee Recognition

Employee recognition: definition, benefits & strategy

Of course your people want good pay and benefits, but they also want to feel appreciated for their work and valued for their skills and talent. Find out more about employee appreciation and recognition, as well as how to do it...
18 min read

Employee Pulse

The ultimate guide to employee pulse surveys

Pulse surveys are becoming increasingly popular for employee feedback. Most people understand that they are shorter and more frequent than an annual engagement survey, but there is still confusion about what the term ‘pulse survey’ means, exactly.
12 min read

IT Experience

IT service management and your people: why their experience matters

Every modern business is powered by technology and the people behind the scenes delivering it. Continuous employee experience feedback is essential for ITSM to evolve into truly agile, responsive processes.
13 min read

Academic

Faculty satisfaction: survey template and example questions

If you’re trying to understand how your faculty feel, the first step is running a satisfaction survey. Here’s a survey template to get you started and a guide to how you should run the process.
3 min read