Unlocking success: Qualtrics research reveals the four differentiated employee experiences in high performing organizations
High-performing organizations excel at creating positive employee experiences, but what sets them apart? The Qualtrics team identified key patterns that differentiate these top performers from the res...
By Lauren Braun
AI-powered innovations for the XM Platform showcased at X4 2025
At Qualtrics, we’re committed to enhancing our customers’ understanding of experience management now and into the future. At X4® 2025 we showcased our latest product innovations to the XM Platfor...
By Rachad Davis
KFC’s winning recipe for delivering exceptional customer experiences worldwide
With 32,000 restaurants across more than 150 countries, KFC has the widest global footprint of any quick service restaurant (QSR) brand. And with a new KFC opening every 3.5 hours, we’re showing no ...
By Sarah Baker
Where in the United States Have People Spent the Highest Percentage of Their Past Year Working?
Time is one of our most valuable resources, and how we spend it says a lot about our work culture, economy, and overall lifestyle. While working life is a daily reality for most Americans, the number ...
By Barry Kehoe
From scorecards to results: Improving federal employee performance in government
Decades of initiatives to improve federal employee performance have missed the simple answer: Listening works. Every new Presidential Administration comes into government vowing to fix deeply bro...
By Sydney Heimbrock
Employees and leaders not seeing eye to eye on AI
Workers across the globe are placing low levels of trust in their bosses to implement AI effectively according to new research from Qualtrics, with findings also revealing differing views on the techn...
By Qualtrics
2025 is a landmark year for customer and employee experience
Qualtrics leaders share their expert thoughts for the year ahead 2025 will be the year hype becomes reality when it comes to improving customer and employee experiences with AI, and early leaders w...
By Qualtrics
The AI innovations shaping the modern employee experience
Organizations are navigating unprecedented levels of complexity in today's workplace. Leaders are grappling with a widening skills gap, adapting to modern ways of working, keeping pace with relentless...
By Cecelia Herbert
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