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Panel discussion with YOOX Net-a-Porter, Belron and Burberry
On-Demand | 30min
Hear how YOOX Net-a-Porter, Belron and Burberry are using audience insights to design customer experiences that foster loyalty and drive business-wide improvements.
This content was released at X4 London 2024, where leaders from the world’s leading brands shared how they are using experience management to make business more human.
This content was released at X4 London 2024, where leaders from the world’s leading brands shared how they are using experience management to make business more human.
Featuring
- Katrina Olivier // Global Head of Consumer Research, YOOX Net-A-Porter Group
- Jamie Carter // Voice of the Customer Manager, Belron
- Joe Norton // Senior Manager, Global Retail Excellence, Burberry
- Leonie Brown // Principal Product Scientist, CX, Qualtrics
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Panel discussion with YOOX Net-a-Porter, Belron and Burberry
On-Demand | 30min
Hear how YOOX Net-a-Porter, Belron and Burberry are using audience insights to design customer experiences that foster loyalty and drive business-wide improvements.
This content was released at X4 London 2024, where leaders from the world’s leading brands shared how they are using experience management to make business more human.
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