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- Increase lifetime value of customers by identifying customer pain points and helping teams serve clients
- Build high-performing teams while improving manager effectiveness and employee engagement
- Conduct advanced research to design products people love, improve market share, and strengthen your brand
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XM for Customer Experience
Software to immediately surface customer friction and guide frontline teams in the moment to better serve clients. Drive company-wide improvement—across processes, products, and digital properties—to increase customer lifetime value.
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