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Educational Experience Management

Improve student and staff experience across your institution with the
#1 experience platform

Understand the experience at every level of education, across every department, and take the right actions to attract and retain staff and drive student engagement, performance and outcomes. From application to alumni, our solutions are purpose-built to help you meet your educational, cultural, and financial objectives.

Working with an ever-growing number of educational institutions far and wide

Hear from leaders in education experience management



With Qualtrics EmployeeXM™, we can have a constant dialogue with our employees through regular pulses and surveys. We provide leaders with dashboards and toolkits to dig deep into how they are creating a climate
of inclusion.

Senior Director of
Employee Experience

Cornell University

We’re trying to improve our relationship with families. Parents, teachers, staff, even students have the ability to give us feedback on a visit to a school or individual department.

Director of Research
and Evaluation

Mesa Public Schools

Student XM is paying off in a variety of ways. We have a much more aligned, much more integrated approach to how we deliver services and experiences to our students. Ultimately, it’s all about student success.

Chief Student Experience Officer

Western Sydney University

Qualtrics enables us to tie our engagement results to key organisational metrics. It makes data more powerful, providing better insight into what is actually driving retention and engagement.

Director of Institutional Research

Bright Horizons

Your education experience
management team

Our education experts work with higher education, K-12, and academic research organizations around the world to help them design and improve the experiences they deliver.

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Chelsie Bright

Head of Public Sector Industry Practices



Chelsie partners with government and education institutions around the world to design and implement experience management programs. Prior to Qualtrics, she spent several years managing a research and data analytics team for the State of California. Chelsie earned a master’s degree in education policy and a Ph.D. in Political Science. She has 10+ years of experience teaching university courses in public policy and
research methods.

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Lee Perlis

Head of Education Industry Advisory



Lee drives Qualtrics’ strategy to create breakthrough experiences in education. Previously, he was Senior Director of Product Marketing, Education Cloud, at Salesforce, and before that, Director of Marketing for Blackboard. He earned his BA in Marketing from The George Washington University.

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Joshua Sine

Higher Education Industry Advisor



A higher education evangelist, Joshua has experience across the academic journey and student lifecycle with particular focus on providing solutions that bridge the gap between educational institutions and their students. Prior to Qualtrics, Joshua spent over a decade on college campuses building innovative programming in Enrollment Management, Athletics, Global Initiatives, Student Success, and
Academic Affairs.

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Byron Adams

K-12 Education Industry Advisor



Before joining Qualtrics, Byron worked in school network leadership roles at Boston Public Schools and the Noble Network of Charter Schools. He started his career as a high school U.S. history teacher and curriculum developer at a national education nonprofit.

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Katie Johnson

Principal Research Analyst for Education



Katie leads education research for thought leadership at Qualtrics. She came to Qualtrics after working as a Content Director for Hanover Research and has served in multiple other research and analyst roles at universities and research institutions. Her passion lies in using research as a tool for solving complex problems in education.

Deliver breakthrough education experiences

The XM Platform™ can be used at every stage of the education journey to help you design experiences, identify and address root causes to improve outcomes, and take action to improve staff and student engagement, satisfaction, and retention. Find out how we work with:
Higher Education, Primary and Secondary Education, and Academic Research.

picture of school

Experience management for higher education

Improve your institution’s culture on campus and beyond with the ultimate listening tool. With continuous, real-time insight – rather than snapshot outcome data – you can address student needs when it matters most: now. Quickly intervene to improve student engagement and support emerging academic, mental health, and other issues.


Browse our solutions

Student Success & Experience Design
Qualtrics Course Evaluations
Faculty and Staff DEI

students raising hands

Experience management for primary and secondary education

Team up with the global leader in experience management for primary and secondary education. Understand and act on feedback from students, families, teachers, and staff in one platform purpose-built for primary and secondary schools. Shift from merely collecting data to acting on insights in meaningful ways to impact community and educational outcomes.


Browse our solutions
Teacher and Staff DEI
Family Engagement & Student Wellbeing
Digital Experience

students studying

Academic research at the core

Get answers to your most important research questions with survey software that handles everything from simple questionnaires to detailed studies for the world’s leading academic research teams. Design your survey with our intuitive drag-and-drop survey tool, 100-plus question types, and prebuilt survey templates. Leverage industry-leading machine learning technology for accurate and intuitive analysis.


Browse our solutions

Experience Research
Panel Management
Brand Perception
Contact Center Experience

Safe, secure, and certified for
the education industry

  • Keep your data safe and secure on the enterprise-grade Qualtrics platform, and have complete trust with tight privacy, monitoring, and data access controls.
  • We’re FedRAMP certified, so you can rest assured the XM Platform gives you all the tools you need to manage GDPR compliance.
HIPPA ISO FEDRAMP GDPR HITRUST

See how education experience management works