Drive business results with DX Metrics
Why human digital experiences are better for business
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Delivering exceptional digital experiences has never been more important and understanding how much those digital experiences influence business metrics is a significant factor to success.
In this ebook, learn how our science-based approach to delivering experiences that resonate on an emotional and human level can improve your bottom line at scale.
In this report, you’ll learn:
- An overview of XM Institute’s DX Metrics Methodology
- Key research findings that correlate to increased customer spend across several industries
- How to get started and use DX Metrics to create human-centric digital experiences