- XM for Customer Experience
  - Digital
    Root out friction in every digital experience, super-charge conversion rates, and optimise digital self-service
  - Care
    Uncover insights from any interaction, deliver AI-powered agent coaching, and reduce cost to serve
  - Locations
    Increase revenue and loyalty with real-time insights and recommendations delivered straight to teams on the ground
- XM for Employee Experience
  - Engage
    Know how your people feel and empower managers to improve employee engagement, productivity, and retention
  - Lifecycle
    Take action in the moments that matter most along the employee journey and drive bottom line growth
  - Analytics
    Whatever they’re are saying, wherever they’re saying it, know exactly what’s going on with your people
- XM for Strategy & Research
  - Research
    Get faster, richer insights with qual and quant tools that make powerful market research available to everyone
  - User Experience
    Run concept tests, pricing studies, prototyping + more with fast, powerful studies designed by UX research experts
  - Brand
    Track your brand performance 24/7 and act quickly to respond to opportunities and challenges in your market
- XM Platform
  Meet the operating system for experience management
  - Free Account
  - Product Demos
- Teams
  - For Digital
  - For Customer Care
  - For Human Resources
  - For Researchers
  - All Teams
- Industries
  - Healthcare
  - Education
  - Financial Services
  - Government
  - All Industries
- Popular Use Cases
  - Customer Experience
  - Employee Experience
  - Employee Exit Interviews
  - Net Promoter Score
  - Voice of Customer
- - Free Account
  - Product Demos
- Customer
  - Customer Success Hub
  - Product Documentation
  - Training & Certification
  - Community
  - XM Institute
- Learn
  - Popular Resources
  - Customer Stories
  - Blog
  - Artificial Intelligence
  - XM Knowledge Base
- Company
  - About Us
  - Careers
  - Partnerships
  - Marketplace
  - X4 Summit
    The annual gathering of the experience leaders at the world’s iconic brands building breakthrough business results.
- - Free Account
  - Product Demos
PRICING
LOGIN
SUPPORT

2022 HR Leaders Reading List

22 essential books to better your employee experience

Open up your wishlist — here are the 22 essential books for HR and people leaders in 2022.

Selected by our team of employee experience experts, these wide-ranging books will help you re‑engage, re‑energise, and retain your employees.

Download Now

First Name *

Last Name *

Company *

Job Title *

Business Email *

Phone Number *

Country *

In this reading list, you’ll learn:

Top books for creating a culture where everyone belongs and that prioritizes employee well-being
Selections in fiction, non-fiction, and memoir that will help you rethink the human experience at work
A brief synopsis of every book and a point on why we love it

2022 HR Leaders Reading List

22 essential books to better your employee experience

Download Now

In this reading list, you’ll learn:

The world’s top brands trust Qualtrics to deliver breakthrough experiences

Support

Company

Resources