XM Knowledge Base
Digging for the root cause is dirty work. Let Driver iQ™ do it for you.
Driver iQ uses financial impact and advanced regression analyses to automatically recommend improvements you can make that have the highest ROI. It clearly prioritises key drivers for you—and the rest of your company—from the C-Suite to the frontline.
Your time is important—make sure your actions are too
Using advanced statistical analytics, Driver iQ correlates your customer journey with satisfaction drivers. Let iQ do the heavy lifting while you focus on creating experiences that are sure to have positive impact.
- Prioritise what matters most with real-time correlation and predictive analysis
- Drive action internally with data visualisations that are easy to digest and share
Get to the heart of what truly drives your experience
Driver iQ puts power in the hands of the user, no matter where they sit.
- Give different groups and regions filterable views so they can identify the key drivers at their specific points of impact
- A configurable interface allows users to drill down in real-time
