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- XM for Customer Experience
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    Root out friction in every digital experience, super-charge conversion rates, and optimise digital self-service
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    Uncover insights from any interaction, deliver AI-powered agent coaching, and reduce cost to serve
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    Know how your people feel and empower managers to improve employee engagement, productivity, and retention
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    Take action in the moments that matter most along the employee journey and drive bottom line growth
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    Whatever they’re saying, wherever they’re saying it, know exactly what’s going on with your people
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    Get faster, richer insights with qual and quant tools that make powerful market research available to everyone
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    Run concept tests, pricing studies, prototyping + more with fast, powerful studies designed by UX research experts
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    Track your brand performance 24/7 and act quickly to respond to opportunities and challenges in your market
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Events & Webinars

XM Events

Take your experience management program to the next level at one of our in-person or online events. From short, live or on-demand webinars led by the world's leading brands and thought leaders, to our series of live, interactive in-person events across Europe where you can connect with leaders in customer and employee experience.

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OnDemand Webinar

How to turn consumer trends into business impact

OnDemand Webinar

Unlocking employee productivity in 2024

OnDemand Webinar

The consumer trends shaping 2024 revealed

OnDemand Webinar

Decoding the 5 trends reshaping employee experience in 2024

OnDemand Webinar

How HR leaders can use AI to better understand and improve employee experiences

OnDemand Webinar

1,000 CHROs on the Four New Functions of HR

OnDemand Webinar

Tap into the power of omnichannel insight

OnDemand Webinar

Making business more human in 2023 | Featuring Patty McCord, former Netflix Chief Talent Officer

OnDemand Webinar

XM Trends 2023 - Customer Experience // Italiano

OnDemand Webinar

XM Trends 2023 - Employee Experience // Italiano

OnDemand Webinar

Evolving your Employee Listening Programme amidst Uncertainty

OnDemand Webinar

EX Trends 2023: Find out what’s driving employees to rethink their relationship with work

OnDemand Webinar

Trends shaping the consumer experience in 2023

OnDemand Webinar

XM Innovation 2022: The inspiration & innovations that are making business more human

OnDemand Webinar

Create more actionable insights with employee journey analytics

OnDemand Webinar

How Terumo Europe uses data to identify and fix the most pressing issues its employees face

OnDemand Webinar

Making the customer happy: Quality management for customer experience

OnDemand Webinar

Gauge the state of Digital Experiences in 2022: actionable insights from the XM Institute

OnDemand Webinar

How to lead through uncertainty

OnDemand Webinar

Get started with journey mapping

OnDemand Webinar

Unlock the power of customer voice: insights from Electrolux

OnDemand Webinar

X4 is back!

OnDemand Webinar

A smarter way to listen with XM Discover

OnDemand Webinar

Meet the action-first approach to a profitable CX program

OnDemand Webinar

Experience design, technology, and the future of market research

OnDemand Webinar

5 ways to modernise your employee experience

OnDemand Webinar

Discover what other CX leaders are focusing on for 2022

OnDemand Webinar

Discover the regional trends in Net Promoter® Score (NPS®) responses: the detail behind the numbers

OnDemand Webinar

Discover the future of work: employee insights from our latest report

OnDemand Webinar

Demonstrate the ROI of experience management: getting buy-in from leadership

OnDemand Webinar

Dial up your listening platform - Lessons from East Midlands Railway

OnDemand Webinar

Demo | How CX for Account Management helps create more profitable B2B relationships

OnDemand Webinar

An Experience Revolution: The Story of Baxi Heating and CoreXM

OnDemand Webinar

Activating Your Organisation for B2B CX Success

OnDemand Webinar

How to drive up employee engagement during times of disruption

OnDemand Webinar

Maximise the Impact of your B2B Customer Experience Program

OnDemand Webinar

A Guide To Elevating Your Program in 2021 | Featuring Delivery Hero

OnDemand Webinar

Discover the ROI of improving your employees’ technology experience

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Customer Experience Management (CXM)
NPS Software
Employee Engagement Software
Online Survey Software
Market Research Software
360 Development

Customer Survey Software
Website & App Feedback
Voice of Customer Software
Employee Pulse Surveys
Onboarding & New Hire Surveys
Reputation Management Software

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