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Why human digital experiences are better for business

Delivering exceptional digital experiences has never been more important and understanding how much those digital experiences influence business metrics is a significant factor to success. In this ebook, learn how our science-based approach to delivering experiences that resonate on an emotional and human level can improve your bottom line at scale.

In this report, you’ll learn:

  • An overview of XM Institute’s DX Metrics Methodology
  • Key research findings that correlate to increased customer spend across several industries
  • How to get started and use DX Metrics to create human-centric digital experiences

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