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CUSTOMER EXPERIENCE READING LIST

10 essential reads for CX leaders
in 2023

Our 2023 Global Consumer Trends report revealed that today’s customers are demanding more human connection in exchange for their loyalty – making customer experiences your chance to outpace
the competition.

That’s why we’ve compiled our 10 must-read books to help you win on customer experience in the
year ahead.

Download Now

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What you’ll get from this reading list:

10 must-read titles from industry thought leaders
Inspiration for your CX program in 2023 and beyond
Insight on trends impacting your bottom line this year

CUSTOMER EXPERIENCE READING LIST

10 essential reads for CX leaders
in 2023

Download Now

What you’ll get from this reading list:

The world’s top brands trust Qualtrics to deliver breakthrough experiences

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Company

Resources

CUSTOMER EXPERIENCE READING LIST

10 essential reads for CX leaders in 2023

Download Now

What you’ll get from this reading list:

The world’s top brands trust Qualtrics to deliver breakthrough experiences

10 essential reads for CX leaders
in 2023